FAQs

Frequently Asked

Questions

Everything you need to know before your appointment.

Professional Therapists

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Professional Therapists

Do I need to provide anything?

No. Our therapists and technicians bring all professional equipment, tools, and products required for your treatment. We simply ask that you provide a clean, comfortable space and access to power if needed.

We accept cash, credit/debit cards, and bank transfers. Payment can be made upon completion of your appointment unless otherwise arranged.

Yes. All professional-grade products, equipment, and hygiene materials are supplied as part of your service.

Yes. We kindly request at least 24 hours’ notice for any rescheduling or cancellation. Late cancellations or missed appointments may incur a cancellation fee.

Depending on the service, we recommend:

  • Avoid excessive sun exposure before facial and waxing treatments.
  • Avoid using strong exfoliants, retinol, or active skincare ingredients 24–48 hours before facial treatments.
  • Avoid caffeine or heavy meals immediately before a massage.
  • Avoid trimming or shaving the treatment area before waxing appointments.
  • Arrive with clean lashes and minimal eye makeup for lash and brow treatments.

Treatment times vary depending on the service selected. Most appointments range from 30 minutes to 2 hours. We will confirm the estimated duration when you book.

Yes. We offer treatments suitable for most skin types, including sensitive skin. Please inform us of any allergies, skin conditions, or concerns before your appointment so we can tailor the treatment accordingly.

For best results, hair should be approximately 5–10mm long. Please avoid tanning, exfoliating, or applying heavy lotions to the treatment area on the day of your appointment.

With proper aftercare, lash extensions typically last 2–4 weeks. Regular infill appointments are recommended to maintain fullness.

Avoid getting the treated area wet for the first 24 hours. Refrain from using oil-based products around the eyes and avoid rubbing or pulling on lashes.

We recommend allowing your skin to breathe for at least 12–24 hours after a facial treatment for optimal results.

Yes. We provide professional mobile beauty services, bringing the salon experience directly to your home, hotel, workplace, or preferred location.

Please inform us when booking. Certain treatments may need to be modified to ensure your safety and comfort, and we will be happy to recommend suitable options.

We provide mobile beauty services throughout the local area. Contact us with your location, and we’ll confirm availability and travel arrangements.

We recommend booking at least a few days in advance to secure your preferred date and time. However, same-day appointments may be available depending on availability.

 

Still Need Help?

Submit a request to our staff, and we’ll gladly assist you.

New Client Special Offer

20% Off

YOUR FIRST Appointment.